Subject: Re: on validation but amount captured / 8397838524
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>, lessin kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 22 Aug 2020 01:31:19 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, August 21, 2020 5:36:29 PM 
Subject: on validation but amount captured / 8397838524 

Hi Team, 

The order has not been placed successfully because it was on validation but as per the Payment Transactions the amount has been captured. 
Now the customer is asking for his amount so please refund his amount as soon as possible. 

Order number - 8397838524 
Hybris Ticket ID - 03507163 
Amount - 30.90 KWD 

Regards 
Rehan