Subject: Re: statement bank
From: Shakeeb Arsalan <[email-masked]>
To: Haithm Saeed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 22 Aug 2020 01:23:41 -0700 (MST)

Hi Haitham, 

The amount in the order u have mentioned doesn't match with the amount the customer is talking about, 
Anyway ask the customer for the tramsaction ID so we can check with the finance, and also mention to the customer that we did not find any order with the same amount in the history of the account linked with the Email ID he provided 

From: "Haithm Saeed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Friday, August 21, 2020 5:57:27 PM 
Subject: statement bank 

Hi Team, 
#1396688 
With reference to order #6499587824 
The order is marked as on Delivered and customer claiming that the amount has been deducted again sharing statement bank 
Amount 234.45 
Kindly check and do the needful. 

Regards, 
HAitham