Subject: RE: A/c debited for On Validation Order - 8396914604
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>
Date: Sat, 22 Aug 2020 07:43:33 +0000

HI,

We have done the refund today

Original Transaction ID202022429659485
IP Address37.231.133.254Batch ID
Transaction Date/TimeSat Aug 22 10:43:04 AST 2020Post Date0822
Transaction ID202023541092105Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******7580Card ExpirationMay , 2022
Transaction Amount14.580Currency Code414
Merchant Track ID159715920700021933Result CodeCAPTURED
Host Response00Authorization Code561125
AVS ResponseCVD2 Validation Repsonse
Reference ID023596000041STAN ID153649
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Saturday, August 15, 2020 10:16 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: A/c debited for On Validation Order - 8396914604

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 15, 2020 3:16:59 PM
Subject: A/c debited for On Validation Order - Ticket  ID 1378116

Dear Team,

With regards to Order ID 8396914604, the customer is complaining that the account got debited for On Validation order. The customer has shared the image with the details required.

Kindly assist.

Regards,
Nikhil.

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