Subject: RE: Knet Refund/ On Validation Order 8396288862
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>
Date: Sat, 22 Aug 2020 07:40:18 +0000

HI,

Refund sone on 17th August

IP Address37.39.9.145Batch ID-1
Transaction Date/TimeMon Aug 17 23:15:34 AST 2020Post Date0817
Transaction ID202023052332798Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDKuwait Finance House
Card Number526450******7838Card ExpirationJun , 2022
Transaction Amount32.400Currency Code414
Merchant Track ID159686529000085377Result CodeCAPTURED
Host Response00Authorization Code028901
AVS ResponseCVD2 Validation Repsonse
Reference ID023097001306STAN ID176938
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Saturday, August 15, 2020 10:10 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Knet Refund/ On Validation Order 8396288862

External email sender, please take precaution.
Hi Team.

Please assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 15, 2020 3:02:10 PM
Subject: Knet Refund/ On Validation Order 8396288862

Hi Team,

Problem Statement: On Validation Order
Order Date : Aug 8, 2020
Order ID: 8396288862<callto:8397361841>
Hybris ticket ID : 03488060

Issue Description: The order was on Aug 8, 2020  but hybris status showing that it is on validation as customer already payed and the customer is chasing as for his money.

Regards,
Ebrahim Hageb

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com