Subject: RE: Knet Refund/ On Validation Order Order ID: 8397361841
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>
Date: Sat, 22 Aug 2020 07:34:14 +0000

HI,

Refund done on 20th August 2020

IP Address37.39.9.145Batch ID-1
Transaction Date/TimeThu Aug 20 10:20:22 AST 2020Post Date0820
Transaction ID202023304011447Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDCommercial Bank of Kuwait
Card Number521175******4837Card ExpirationJun , 2025
Transaction Amount3.100Currency Code414
Merchant Track ID159736902500000339Result CodeCAPTURED
Host Response00Authorization Code218024
AVS ResponseCVD2 Validation Repsonse
Reference ID023397000027STAN ID687176
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Saturday, August 15, 2020 9:56 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Knet Refund/ On Validation Order Order ID: 8397361841

External email sender, please take precaution.
Hi Team,

Please assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 15, 2020 12:16:39 PM
Subject: Knet Refund/ On Validation Order Order ID: 8397361841

Hi Team,

Problem Statement: On Validation Order
Order Date : Aug 14, 2020
Order ID: 8397361841
Hybris ticket ID : 03507028
Issue Description: The order was on May 21, 2020  but hybris status showing that it is on validation as customer already payed and the customer is chasing as for his money.

Regards,
Ebrahim Hageb

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