Subject: WWD Order Delay - 8395755813
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Ala Hamood <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 21 Aug 2020 06:50:36 -0700 (MST)

Hi Team, 

Kindly assist on the below case on priority and arrange delivery with customer. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, August 16, 2020 7:10:23 PM 
Subject: Late Shipping//1387794//8395755813 

Dear Team, 

Problem Statement: Late Shipping 
Order Date: Aug 5, 2020 
Order ID:8395755813 
Tracking ID: No Consignments 

Assistance Required: Need Urgent Delivery 
Issue Description: The customer placed the order on Aug 5, 2020 , and till now he has not received the order. As per the hybris, there is No Consignments for the order 

The customer is chasing us for his order so we request you to expedite the delivery date asap. 

Best Regards, 
Ala Aldin