Subject: Re: Missing items 8389488403
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Ecom cpkuwait <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, ecom cskuwait <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, midhun madhu <[email-masked]>, Algaili Ahmed <[email-masked]>
Date: Fri, 21 Aug 2020 05:46:44 -0700 (MST)

Hi Team, 

Kindly assist in closing the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ecom cpkuwait" <[email-masked]>, "ecom cskuwait" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Hafizullah Lsm" <[email-masked]>, "midhun madhu" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, July 24, 2020 9:13:45 PM 
Subject: Re: Missing items 8389488403 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 20 July, 2020 15:22:53 
Subject: Missing items 

Hi Team, 

Problem Statement: Missing items 

Order Date: Jun 25, 2020 
Order ID: 8389488403 
Tracking ID: FP06270001543 

Assistance Required: Need the missing item 

Issue Description: The customer placed an order for 14 items but as per the customer she has only received 1 item, Under the consignment details we can see that all 14 items have been delivered from our side. 

The missing items are : 
161826497 - Danielle Creations - Danielle Creations Rose Water E 
160336763 - - Makeup Revolution 32 Eyeshadow Palette 
162088712 - - RIMMEL LONDON Insta Fix & Go 2-in-1 Primer and 
158504259 - - Rimmel Nail Polish 
161977011 - - 5-Piece Cosmetic Brush Set 
159621407 - Upper Canada - Upper Canada Tutorial Assorted Co 
161151754 - Beautysta - Beautysta 3D Flawless Sponge 
161656272 - L'Oreal Paris - L'Oreal Paris Smooth Sugar Scrub 
161128763 - L'Oreal Paris - L'Oreal Paris Pure Clay Charcoal Mask 
154308875 - - Maybelline New York Baby Lips Moisturising Lip Balm 
161430291 - - Glossy Finish 4-Piece Bath Accessory Set 
161703839 - - Oslo Textured Towel Holder 

Note: I have escalated to WH three-time for missing items but I did not get any confirmation about this order so kindly check this order 

Regards 
Hafizullah