Subject: Re: Late Shipping Order ID: 7695536955
From: Apoorv Joshi <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 21 Aug 2020 05:30:43 -0700 (MST)

Hi Ebrahim, 

Refund for the missing items has processed in this order on Aug 19, 2020. Please inform the customer accordingly and resolve the case. 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, August 16, 2020 3:18:03 PM 
Subject: Late Shipping Order ID: 7695536955 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Aug 4, 2020 
Order ID: 7695536955 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Aug 4, 2020 and she has has received the first shipment which has been delivered by LMG . 
Customer is chasing us for the rest of her order so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb