Subject: Re: Knet Refund/ On Validation Order 8396288862
From: Apoorv Joshi <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 21 Aug 2020 05:03:06 -0700 (MST)

Hi Ebrahim, 

Refund processed on Aug 18, 2020. Please inform the customer and resolve the case if not already done. 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, August 15, 2020 3:02:10 PM 
Subject: Knet Refund/ On Validation Order 8396288862 

Hi Team, 

Problem Statement: On Validation Order 
Order Date : Aug 8, 2020 
Order ID: [ callto:8397361841 | 8396288862 ] 

Issue Description: The order was on Aug 8, 2020 but hybris status showing that it is on validation as customer already payed and the customer is chasing as for his money. 

Regards, 
Ebrahim Hageb