Subject: Re: Knet Refund/ On Validation Order Order ID: 8397361841
From: Apoorv Joshi <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 21 Aug 2020 04:58:07 -0700 (MST)

Hi Ebrahim, 

Refund already processed to KNET on Aug 20, 2020. Please inform customer and resolve case if not already done. 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, August 15, 2020 12:16:39 PM 
Subject: Knet Refund/ On Validation Order Order ID: 8397361841 

Hi Team, 

Problem Statement: On Validation Order 
Order Date : Aug 14, 2020 
Order ID: 8397361841 

Issue Description: The order was on May 21, 2020 but hybris status showing that it is on validation as customer already payed and the customer is chasing as for his money. 

Regards, 
Ebrahim Hageb