Subject: Re: Amount deducted and order not placed
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Lessin Kumar <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, Harish Thakor <[email-masked]>, anju john <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Musaab Anesi <[email-masked]>
Date: Fri, 21 Aug 2020 04:52:36 -0700 (MST)

Hi Malik, 

Kindly assist with the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Lessin Kumar" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Musaab Anesi" <[email-masked]> 
Sent: Saturday, August 15, 2020 11:52:51 PM 
Subject: Amount deducted and order not placed 

Hi Team, 

With reference to customer email ID: [email-masked] 

As per customer he tried to place an order but it has not placed successfully. and customer has shared the reference number that the amount has been deducted from his account. Kindly check and update us the status asap. 

Merchant tracking number: 159358344500074020 
Reference number: 018355007597 
Payment ID: 101202018341723828 
Amount: KWD78.50 
Date: . 2020-07-01 

Thank you for your help. 

Regards, 
Fauzan