Subject: Re: K-Net debited but the order is unsuccessful - Ticket ID 1393516
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 21 Aug 2020 04:12:03 -0700 (MST)

Hi Malik, 

Please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, August 21, 2020 2:41:36 PM 
Subject: K-Net debited but the order is unsuccessful - Ticket ID 1393516 

Dear team, 

The customer is complaining that he tried placing an order but the attempt was unsuccessful. His account got debited. The customer email id is [email-masked]'. 

Please find attached screenshot for the debit. 

Kindly assist. 

Regards, 
Nikhil.