Subject: K-Net debited but the order is unsuccessful - Ticket ID 1393516
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Fri, 21 Aug 2020 02:11:36 -0700 (MST)

Dear team, 

The customer is complaining that he tried placing an order but the attempt was unsuccessful. His account got debited. The customer email id is [email-masked]'. 

Please find attached screenshot for the debit. 

Kindly assist. 

Regards, 
Nikhil.