Subject: Knet Refund/ On Validation Cancelled Order ID: 8397816727
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 21 Aug 2020 01:23:33 -0700 (MST)

Hi Team 

Problem Statement : On Validation Cancelled 

Ticket id : 03497029 
Order Date : Aug 16, 2020 
Order ID: 8397816727 
Total Price : 30.20 

Issue Description : The Customer placed the order on Aug 16, 2020, and it is pending since then, The order was marked as on validation cancelled, However the amount has been captured and till now the refund has not been initiated. 

Regards 
Ebrahim Hageb