Subject: K-net deduction - Ticket ID 1407303
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 20 Aug 2020 22:25:35 -0700 (MST)

Hi Malik, 

Kindly assist with the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, August 20, 2020 8:32:01 PM 
Subject: K-net debited - Ticket ID 1407303 

Dear Team, 

The customer is complaining that her account is debited, but the order ID 8398190624 is On Validation. The customer has shared the statement for the debit. 

Kindly assist. 

Regards, 
Nikhil.