Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 20 Aug 2020 17:12:59 +0000

Hi Fauzan Musalman,  
  The following message composed by you on ticket 1402283 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Permanent error.  "
  Message content:  Hi Mariana,  Thank you for reaching out to us and apologies for the delay in response.  We can see that your order # 9797264625 placed on Aug 13, 2020 has been delivered successfully to Aug 19, 2020 you on 05/09/19. We understand that there was a delay in delivering the order and we sincerely apologise for that however the concerned teams had been notified already to deliver the order on priority.    ​  We hope everything went smoothly and there were no issues. In case there are any other queries or concerns, please reach out to us anytime.   ​   Thank you for the patience and cooperation.  Your Friends, The Support Team