Subject: Ticket Assigned - Conversation with lyn usman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Aug 2020 16:20:45 +0000 (UTC)

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lyn usman lyn usman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  lyn usman Bot:  Hi Lyn Usman ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  1111111 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  
 0507404257            08:12 PM, 20th Aug                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           08:15 PM, 20th Aug                   Fauzan                   sorry for late response           08:15 PM, 20th Aug                   Fauzan                   How may i help you?           08:15 PM, 20th Aug                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           08:17 PM, 20th Aug                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:20 PM, 20th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1409004