Subject: Knet refund issue case id 1404915
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 19 Aug 2020 23:54:17 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : 18-Aug-2020 
Order ID: 8398049155 
Ticket ID: 03509026 
Assistance Required: Need refund for customer. 

The order was placed on 18-Aug-2020 but the order got cancelled on validation and money got deducted and not refunded yet. 

please do needful. 

Best regards 
Ammar Asif