Subject: Re: sadaad refund issue case ID: 1321297
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Asif <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 19 Aug 2020 06:29:56 -0700 (MST)

Hi Malik, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, August 19, 2020 8:03:36 AM 
Subject: sadaad refund issue case ID: 1321297 

Problem Statement: Refund Not Processed 
Order Date : 19-Jun-2020 
Order ID:6201612900 
Tracking ID: 45959879464 
Assistance Required: Need refund for customer. 
RMA: 33968631 
ticket id; 07327073 
The order was placed on 19-Jun-2020 but as per record the items were not delivered and submitted to warehouse and marked as NDR but refund has not been processed yet 

account holder's name: Haya Saleh Rashid bin Saaran. 
The name of the bank: Al-Rajhi Bank 
Branch name: alshafa 
Account number.216608010297828 
IBAN: SA26800002116608010297828 
Account type current 
transaction ID : P1000000000004749447 

please do needful. 
Best regards 
Ammar Asif