Subject: Re: voucher request
From: Seeta Seeta <[email-masked]>
To: Mohamed Mahmoud <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 19 Aug 2020 02:50:41 -0700 (MST)

Hi Mohamed, 

The voucher details have shared with the customer. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohamed Mahmoud" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, August 19, 2020 2:56:06 PM 
Subject: FW: voucher request 

Hello Teams, 

Appreciate your support for sending the below voucher to the customer’s email. 

Thanks, 

Mohamed Ali 

From: Raveen Sethupathy <[email-masked]> 
Sent: Wednesday, August 19, 2020 1:03 PM 
To: Mohamed Mahmoud <[email-masked]>; Ron Thomas <[email-masked]>; Julius Rodrigues <[email-masked]>; Jason Dsouza <[email-masked]>; Namrita Kanjani <[email-masked]>; Malik Ismail <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: Re: voucher request 

Hi Mohamed, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code: T23-66AD-XHYX-8822-A|Start Date: 19.08.2020 00:00:00|End Date: 19.09.2020 23:59:59 

Type: Serial Voucher|Concept: SPLASH|Territory: UAE|Checkout Site: N/A 

Value: 15 AED|Minimum Threshold Value: 20 AED|Maximum Discount: N/A|Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A 

-- 

Raveen Sethupathy 

Digital Marketing Coordinator 

Web Team | Landmark Group 

m: +971566909499 

t: +97145172141 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, August 19, 2020 11:11 AM 
To: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >; Ron Thomas < [ mailto:[email-masked] | [email-masked] ] >; Julius Rodrigues < [ mailto:[email-masked] | [email-masked] ] >; Jason Dsouza < [ mailto:[email-masked] | [email-masked] ] >; Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: voucher request 

Hi Raveen, 

15 AED voucher valid for one month threshold of AED 20 

From: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, August 19, 2020 10:51 AM 
To: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] >; Ron Thomas < [ mailto:[email-masked] | [email-masked] ] >; Julius Rodrigues < [ mailto:[email-masked] | [email-masked] ] >; Jason Dsouza < [ mailto:[email-masked] | [email-masked] ] >; Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: voucher request 

Hi Mohamed, 

Please provide a threshold for this. 

-- 

Raveen Sethupathy 

Digital Marketing Coordinator 

Web Team | Landmark Group 

m: +971566909499 

t: +97145172141 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, August 19, 2020 10:49 AM 
To: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >; Ron Thomas < [ mailto:[email-masked] | [email-masked] ] >; Julius Rodrigues < [ mailto:[email-masked] | [email-masked] ] >; Jason Dsouza < [ mailto:[email-masked] | [email-masked] ] >; Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: voucher request 

Hi Raveen, 

Voucher needed is 15 AED valid for one mouth as the 28 AED is the total amount she paid 

From: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, August 19, 2020 10:27 AM 
To: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] >; Ron Thomas < [ mailto:[email-masked] | [email-masked] ] >; Julius Rodrigues < [ mailto:[email-masked] | [email-masked] ] >; Jason Dsouza < [ mailto:[email-masked] | [email-masked] ] >; Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: voucher request 

[ mailto:[email-masked] | @Malik Ismail ] Fyi. 

-- 

Raveen Sethupathy 

Digital Marketing Coordinator 

Web Team | Landmark Group 

m: +971566909499 

t: +97145172141 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, August 19, 2020 10:13 AM 
To: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >; Ron Thomas < [ mailto:[email-masked] | [email-masked] ] >; Julius Rodrigues < [ mailto:[email-masked] | [email-masked] ] >; Jason Dsouza < [ mailto:[email-masked] | [email-masked] ] >; Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: voucher request 

Hi All, 

Please we need an assist to generate a Splash voucher worth 28 AED validity one month for the below order as the customer were suppose to received set of 3 Pisces of the following however she received only one and cannot return it back. 

Order Num : 9796532893 

Item Num : 161662259 

Thanks, 

Mohamed Ali 
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