Subject: RE: Return confirmation// 8374453256
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, ecom cskuwait <[email-masked]>, ecom cpkuwait <[email-masked]>, Midhun Madhu <[email-masked]>, Reddy Prasad <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Algaili Ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 19 Aug 2020 08:24:02 +0000

@Midhun Madhu<mailto:[email-masked]> @Reddy Prasad<mailto:[email-masked]>

Please help

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Tuesday, August 18, 2020 5:54 PM
To: ecom cskuwait <[email-masked]>; ecom cpkuwait <[email-masked]>; Midhun Madhu <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Algaili Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Return confirmation// 8374453256
Importance: High

External email sender, please take precaution.
Hi Team.

Any update on below case. Please help us to close the case asap as it is pending since long time.

Thank you for your help

Regards,
Fauzan

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 16 August, 2020 21:45:29
Subject: Re: Return confirmation// 8374453256

Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 16, 2020 10:20:04 AM
Subject: Return confirmation// 8374453256

​Hi Team,

Problem Statement: Refund confirmation

Order Date : Mar 27, 2020
Order ID: 8374453256
Return Tracking ID:  KWI2020/25380
Assistance Required: To confirm the item rerceived

Issue Description: Customer raised a return request for the damaged item and as per customer she/he handed over the item to the courier team.
but according to the hybris the refund has not been processed yet, So we request you to check under RMA 42951207 and confirm us if you have received the item please process the refund asap.

Regards,
Algaily

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