Subject: bank refund approval case ID: 1388027
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 19 Aug 2020 01:17:51 -0700 (MST)

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 1388027 
Order Date : Apr 10, 2020 
Order ID: 8376855923 
Tracking ID : FP04210010007 
Total Price : 31.56 kwd 

Issue Description : 
the refund has been initiated in my credit but customer wants it into his bank account. we need bank approval 

RMA:43310245 

Case history : The customer reached out to us on 15 Aug 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 4/10/20 and this is his first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
ammar asif