Subject: Re: late collection ticket ID 916266
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: ALL RUH OPS Landmark <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ammar Asif <[email-masked]>, Ramez Grada <[email-masked]>, AbdelKaderS <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 18 Aug 2020 09:27:14 -0700 (MST)

Hi Team, 

Any update on below case, The item still not collected and customer us chasing. We request to arrange a collection asap as its pending since long time. 

Thank you for your help. 

Regards, 
Fauzan 

From: "ALL RUH OPS Landmark" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ammar Asif" <[email-masked]>, "ALL RUH OPS Landmark" <[email-masked]>, "Ramez Grada" <[email-masked]>, "AbdelKaderS" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 12 August, 2020 11:52:11 
Subject: RE: late collection ticket ID 916266 

Dear, 

Collection will be arranged as scheduled. 

Best Regards 

CMT Executive Aramex International – KSA – Riyadh 

Tel: +966 920027447 

aramex.com 

[ http://www.twitter.com/aramex ] [ http://www.facebook.com/aramex ] [ http://www.linkedin.com/companies/11516 ] 

For a greener planet, please don ’ t print this email unless necessary. 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Tuesday, August 11, 2020 5:44 PM 
To: ALL RUH OPS - Landmark <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Ramez Grada <[email-masked]>; AbdelKader Salameh <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Ammar Asif <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; [email-masked] 
Subject: late collection ticket ID 916266 
Importance: High 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

With reference to order # 6481881251 

Tracking ID: 46069851041 

Reference ID: H0546FB 

The return request was created on 05 Aug 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 

Fauzan 

From: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 11 August, 2020 10:42:18 
Subject: Re: late collection ticket ID 916266 

Problem Statement: late collection 

Order Date : 14-Apr-2020 

Order ID: 6481881251 

Tracking ID: 290085975260 

return tracking ID : 46069851041;H0546FB 

this is the 4th time i have created RMA 

Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on 14-Apr-2020 with the order id 6481881251, and he raised return request but the item has not been collected yet. 

please do needful. 

regards 

ammar asif