Subject: RE: EGY- AWB phone numbers issue
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 18 Aug 2020 14:29:47 +0000

Hi @Fauzan  Ahmad . Musalman<mailto:[email-masked]>

Correct number passed to ops, please follow with them

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Tuesday, August 18, 2020 1:15 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: EGY- AWB phone numbers issue
Importance: High

External email sender, please take precaution.
Hi Mahoumd,

Below customers are asking when the order will be delivered, Kindly advice.

Regards,
Fauzan

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 16 August, 2020 17:39:10
Subject: Re: EGY- AWB phone numbers issue

Hi Mahmoud,

Order : 2000024855
Correcet contact NO shared bu customer : 002 1114751779

Regards
Shakeeb

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 16, 2020 12:03:21 AM
Subject: Re: EGY- AWB phone numbers issue

Hi Mahmoud,

Please find the contact details of other two customer replied today.

ORDER_DATE
INVOICE_NO
CARTON_ID
Error Code
Ticket NO
Phone No
05-Aug
2000034122
ECEGY2145
504
1384923
201005892133
12-Aug
2000049212
ECEGY3659
406
1385110
01005415741 + 01060337250

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 14 August, 2020 22:23:41
Subject: Re: EGY- AWB phone numbers issue

Hi Mahmoud.

Please find below the contact details of the customers who responded today. We will share the rest when get response from the customers.

ORDER_DATE
INVOICE_NO
CARTON_ID
Error Code
FD Ticket NO
Phone No
28-Jul
2000018011
ECEGY440
504
1384079
22212910109
31-Jul
2000025272
ECEGY1281
406
1384174
01146642260
01-Aug
2000026689
ECEGY1366
406
1384212
01066043996 + 01067011939
02-Aug
2000029106
ECEGY1509
504
1384250
01271057865 + 01002963653
04-Aug
2000032678
ECEGY2016
406
1384906
01064546087
06-Aug
2000034593
ECEGY2289
406
1384935
01066043996 + 01067011939
08-Aug
2000039323
ECEGY2695
406
1385004
01149778558
09-Aug
2000044302
ECEGY3024
406
1385018
01022004970
12-Aug
2000051344
ECEGY3728
406
1385092
01066043996 + 01067011939
08-Aug
2000040058
ECEGY2604
406
1385030
01021994545
03-Aug
2000031073
ECEGY1755
406
1384581
01555584347  + 01555929282

Regards,
Fauzan

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 13 August, 2020 18:58:36
Subject: Re: EGY- AWB phone numbers issue

Hi Mahmoud,

Fauzan and Shakeeb are working on it.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohmoud Elsayed" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 13, 2020 6:49:13 PM
Subject: FW: EGY- AWB phone numbers issue

Hi team,

Please drop mails to attached orders to get correct contact number for delivery process.

Mahmoud

From: Mohamed Fayez Abdel Rahman Elqady <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 13, 2020 5:11 PM
To: Hend Zeiada <[email-masked]<mailto:[email-masked]>>; Naseem Ahmad <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>; Mandar Akhare <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Cc: Snehel Mitra <[email-masked]<mailto:[email-masked]>>; Krishna AB <[email-masked]<mailto:[email-masked]>>
Subject: RE: EGY- AWB phone numbers issue

Dear Hend,

Please find attached

Best Regards,
Mohamed Elqady | Supply Chain Manager
Orient International Trading | Landmark Group
Mirage Mall | 1st Settlement | New Cairo | Cairo | Egypt
Mob: +201099921063 | IP EXT 1104
www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohmoud.Elsayed%40landmarkgroup.com%7C3e2991720b6b49b5110208d843572788%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637333388900819412&sdata=Ar5xkrl9NluFQFEWuGHs0%2FBS0R0aMLl7ilNpmtuk74Y%3D&reserved=0>

From: Hend Zeiada <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 13, 2020 3:04 PM
To: Naseem Ahmad <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>; Mandar Akhare <[email-masked]<mailto:[email-masked]>>; Mohamed Fayez Abdel Rahman Elqady <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Cc: Snehel Mitra <[email-masked]<mailto:[email-masked]>>; Krishna AB <[email-masked]<mailto:[email-masked]>>
Subject: Re: EGY- AWB phone numbers issue

Hi All,

As discussed,

  *   @Mohamed Fayez<mailto:[email-masked]>, Please share the orders’ numbers details which are not printed through the AWB.
  *   @Krishna AB<mailto:[email-masked]>, we need your support in getting these orders numbers email IDs so CS team use it to get the correct phone numbers from customers
  *   @Mahmoud Emadeldin<mailto:[email-masked]>, once you receive the correct phone numbers please share it with Mandar.

Meanwhile, Please do not proceed with adding customer support number instead of customer number until @Mustehsan Siddiqui<mailto:[email-masked]> approves it!

Thank you.

Best Regards,
Hend Zeiada
Product Manager
Web Team | Landmark Group
w: webteam.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fl.facebook.com%2F%3Fu%3Dhttp%253A%252F%252Fwebteam.com%252F%26e%3DATPrmwZkar2ThpcU6ToHRb8_jgpeoY_SRQLG49nh2SCciIUeMA7USy0eLxDGo4hiaV7OQLGn5TbyQDsgmdBbNWO04Xq9v6yYEh1FAHnMPH41GuR9Z3Xa_itBlT7xH4o&data=02%7C01%7CMohmoud.Elsayed%40landmarkgroup.com%7C3e2991720b6b49b5110208d843572788%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637333388900829414&sdata=FfqRkk1Yu0YMdLDynJ%2FEAibowvYFD7o9imWUzi24bGo%3D&reserved=0>
t: +97145172034

From: [email-masked]<mailto:[email-masked]>
When: 4:00 PM - 4:30 PM 13 August 2020
Subject: EGY- AWB phone numbers issue
Location: Microsoft Teams Meeting

________________________________________________________________________________
Join Microsoft Teams Meeting<https://eur03.safelinks.protection.outlook.com/ap/t-59584e83/?url=https%3A%2F%2Fteams.microsoft.com%2Fl%2Fmeetup-join%2F19%253ameeting_YjkwZjNkNzItYmU4ZC00MzVmLThiZDktODk0MTEzZTMyZGQz%2540thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25221f9b09b4-197c-4f1c-b0c5-571a6ccc96c8%2522%252c%2522Oid%2522%253a%2522ea4274e8-67c2-4a75-9e90-0ffd0b547319%2522%257d&data=02%7C01%7CMohmoud.Elsayed%40landmarkgroup.com%7C3e2991720b6b49b5110208d843572788%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637333388900829414&sdata=PxYxSmNtkMYW7cRlm%2BWTVQnqI8YNWbrAyciUCV%2F%2FVTE%3D&reserved=0>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com