Subject: Re: Return confirmation// 8374453256
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: ecom cskuwait <[email-masked]>, ecom cpkuwait <[email-masked]>, midhun madhu <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Algaili Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 18 Aug 2020 06:54:14 -0700 (MST)

Hi Team. 

Any update on below case. Please help us to close the case asap as it is pending since long time. 

Thank you for your help 

Regards, 
Fauzan 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "ecom cpkuwait" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "midhun madhu" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 16 August, 2020 21:45:29 
Subject: Re: Return confirmation// 8374453256 

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Algaili Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, August 16, 2020 10:20:04 AM 
Subject: Return confirmation// 8374453256 

​Hi Team, 

Problem Statement: Refund confirmation 

Order Date : Mar 27, 2020 
Order ID: 8374453256 
Return Tracking ID: KWI2020/25380 
Assistance Required: To confirm the item rerceived 

Issue Description: Customer raised a return request for the damaged item and as per customer she/he handed over the item to the courier team. 
but according to the hybris the refund has not been processed yet, So we request you to check under RMA 42951207 and confirm us if you have received the item please process the refund asap. 

Regards, 
Algaily