Subject: Re: Knet Refund/On Validation Order 8397687294
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 18 Aug 2020 06:32:59 -0700 (MST)

Hi Malik, 

With reference to the order number 8397687294, the order was cancelled on validation and the amount has also captured. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, August 18, 2020 3:38:32 PM 
Subject: Knet Refund/On Validation Order 8397687294 

Hi Team, 

Problem Statement: On Validation Order 
Order Date : Aug 15, 2020 
Order ID: 8397687294 

Issue Description: The order was on Aug 15, 2020 but hybris status showing that it is on validation as customer already payed and the customer is chasing as for his money. 

Regards, 
Ebrahim Hageb