Subject: Re: Missing items//6473196202
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Arish Laila <[email-masked]>, sree adhikessavan <[email-masked]>
Cc: suvadeep saha <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Haithm Saeed <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 18 Aug 2020 03:41:27 -0700 (MST)

Hi Team, 

Any update on below case. 

Regards, 
Fauzan 

From: "Seeta Seeta" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Haithm Saeed" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 5 August, 2020 12:02:59 
Subject: Re: Missing items//6473196202 

Hi Team, 

With reference to the order number 6473196202, the order was placed on Mar 26 and he placed the order for 5 items. However, the customer is complaining about 1 missing item which is 159375491 - - Juniors Gloster Activity Center SAR 199. 

So we request you to look intis this conecrn and assist us. 

Thanks & Regards, 
Seeta Kunwar 

From: "Haithm Saeed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, 5 August, 2020 03:52:50 
Subject: Missing items 

Hi Team, 

Problem Statement: (Missing items) 

Order Date : 26/03/2020 

Order ID: 6473196202 
Tracking ID: S000705060049 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 5 items but as per the customer he/she has only received 4 items, Under the consignment details we can see that all 5 items has been shipped/Delivered from our side. 

Customer history: 1 ITEMS OUT OF 5 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 159375491 - - Juniors Gloster Activity Center - SAR 199.00 

Regards, 
​​Haitham Saeed