Subject: Refund issue // 1394681 // 6482402970
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb arsalan <[email-masked]>, fauzan musalman <[email-masked]>, Apoorv <[email-masked]>
Date: Mon, 17 Aug 2020 23:34:34 -0700 (MST)

Hi Team 

Problem Statement: Refund issue 

Order Date :Apr 16, 2020 
Order ID: 6482402970 
Total Price: SAR180 
Identifier: APPLE_PAY 

Assistance Required: Need to check and refund 

Issue Description: The refund has been successful but customer still clime that he didn't receive any amount in his account 
and send his account statement and details 

plz check and do need full 

Best Regards 
Ala Aldin