Subject: Re: C&C Order - Ready to Shipped - Ticket ID 1361093
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 17 Aug 2020 23:00:10 -0700 (MST)

Hi Team, 

Problem Statement: Late Shipping 
Order Date : 02/08/2020 
Order ID: 9795313269 
Tracking ID: 979531326999990001 
Store ID: Splash30120 

The status of the order is 'Ready to Shipped'. Escalated twice to WH but no response. The customer came to us on Aug 08 and he is a customer with us since May 2019. 

Kindly assist. 

Regards, 
Nikhil. 

From: "Seeta Seeta" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 17 August, 2020 15:57:47 
Subject: Re: C&C Order - Ready to Shipped - Ticket ID 1361093 

Hi Nikhil, 

Is this the way to escalate the case to us? Please explain everything. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, August 17, 2020 2:04:18 PM 
Subject: C&C Order - Ready to Shipped - Ticket ID 1361093 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : 02/08/2020 
Order ID: 9795313269 
Tracking ID: N.A 
Store ID: Splash30120 

Escalated twice but no response. 

Kindly assist. 

Regards, 
Nikhil.