Subject: FW: Refund//6488984708
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 17 Aug 2020 15:27:46 +0000

Get it refunded.

From: Sachin Maheshwari <[email-masked]>
Sent: Sunday, August 9, 2020 9:48 AM
To: Jessie Caparas <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>; Ksaconloc Returns <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: Refund//6488984708

Pls process

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
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[email-masked]<mailto:[email-masked]>
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From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 8, 2020 10:08 AM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>; Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: FW: Refund//6488984708

@Sachin Maheshwari<mailto:[email-masked]>

Please advise if we can refund the below.

@Mohammed Awad MohammedGaily<mailto:[email-masked]> @Ksaconloc Returns<mailto:[email-masked]>

FYI on the below.

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 7, 2020 2:49 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Hemyar Nasser <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund//6488984708

External email sender, please take precaution.
Hi Team,

With reference to the order number 6488984708, the order was placed on 5th May and the courier returns the item to our warehouse. However, on the hybris the order status is showing in progress.

So please provide us the refund approval for RMA 24054421.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 3 August, 2020 15:06:57
Subject: Refund

Hi team

Problem Statement: Late shipment.
Order Created:May 5, 2020
Order Number:6488984708
Tracking ID: CRDSAL0015271820
Assistance Required: Need urgent refund.
Issue Description: the customer is complaining about late delivery, but the courier return the order to the origin so please process refund.

Regards
Hemyar.
​

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