Subject: ON_VALIDATION_CANCELLED Refund issue // 1397471 // 8397812950
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv <[email-masked]>, Shakeeb arsalan <[email-masked]>, fauzan musalman <[email-masked]>
Date: Mon, 17 Aug 2020 06:27:19 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date :Aug 16, 2020 
ticket id :03504006 
Order ID: 8397812950 
Total Price: 27.95 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is captured in Payment Transactions but the customer is demanding refund so we request to check this your priority basis 

Best Regards 
Ala Aldin