Subject: RE: Refund rejection issue // 6478724228
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 17 Aug 2020 07:12:15 +0000

Hi Shakeeb,

Still pending with PayFort team.

Regards,
Malik
From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, August 16, 2020 7:35 PM
To: Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund rejection issue // 6478724228

External email sender, please take precaution.
Hi Malik,

Please confirm
has the refund been done by payfort or not yet ?

Regards
Shakeeb

________________________________
From: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "M Ataullah" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 19, 2020 3:53:08 PM
Subject: RE: Refund rejection issue // 6478724228

Hi Shakeeb,

This is one of pending orders with PayFort Team as they will do manual refund.

We are waiting for confirmation.

Regards,
Malik
From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 19, 2020 2:00 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund rejection issue // 6478724228

External email sender, please take precaution.
Hi Malik,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 10 July, 2020 17:51:56
Subject: Refund rejection issue // 6478724228

Hi Team,

Problem statement; Refund rejection issue
Order ID; 6478724228
Assistance required; need to check with finance team.

The refund process rejected thrice, and Jira team suggest us to get in touch with finance team as they are doing manual refund.  https://landmark.atlassian.net/browse/REL-98245<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fbrowse%2FREL-98245&data=02%7C01%7CMalik.Ismail%40landmarkgroup.com%7C41311664c84c4e17e3e508d841f9e420%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637331888814749818&sdata=eyvO0HIJSd38jY2dnl6eIQRXK1Uoxj69biyXgplR4XU%3D&reserved=0>

Regards
Ataullah

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