Subject: Re: Ticketing System
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 16 Aug 2020 09:53:31 -0700 (MST)

Hi Jessie, 

Well noted. 
All the agent will be trained on the Parent-Child Ticketing system shortly. 
will get back to you in case we require any assistance. 

Regards 
Shakeeb 

From: "Jessie Caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Saurabh Dadu" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, August 16, 2020 5:59:42 PM 
Subject: Ticketing System 

Hi Team, 

As discussed, we will be rolling out the Parent-Child Ticketing system by end of this month. 

Please train all the agents and revert to us with the progress of the training. 

For any clarification or doubt – do not hesitate to get back to us. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

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