Subject: Re: Return confirmation// 8374453256
From: Shakeeb Arsalan <[email-masked]>
To: Ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>, midhun madhu <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Algaili Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 16 Aug 2020 09:15:29 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Algaili Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, August 16, 2020 10:20:04 AM 
Subject: Return confirmation// 8374453256 

​Hi Team, 

Problem Statement: Refund confirmation 

Order Date : Mar 27, 2020 
Order ID: 8374453256 
Return Tracking ID: KWI2020/25380 
Assistance Required: To confirm the item rerceived 

Issue Description: Customer raised a return request for the damaged item and as per customer she/he handed over the item to the courier team. 
but according to the hybris the refund has not been processed yet, So we request you to check under RMA 42951207 and confirm us if you have received the item please process the refund asap. 

Regards, 
Algaily