Subject: Re: Knet Refund/ On Validation Order: 8397298885
From: Shakeeb Arsalan <[email-masked]>
To: lessin kumar <[email-masked]>, Rashid Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 16 Aug 2020 09:01:00 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, August 15, 2020 6:21:17 PM 
Subject: Knet Refund/ On Validation Order: 8397298885 

Hi Team, 

Problem Statement: On Validation Order 
Order Date : Aug 13, 2020 
Order ID: [ callto:8397361841 | 8397298885H ] ybris Ticket ID : 03500001 

Issue Description: The order was on Aug 13 , 2020 but hybris status showing that it is on validation as customer already payed and the customer is chasing as for his money. 

Regards, 
Ebrahim Hageb