Subject: Re: late shipped item 8395589091 & 157862123
From: Shakeeb Arsalan <[email-masked]>
To: ecom cskuwait <[email-masked]>, ecom cskuwait <[email-masked]>, midhun madhu <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 16 Aug 2020 08:11:44 -0700 (MST)

Hi Team, 

Problem Statement: (Late Shipped item) 

Order Date : 04 Aug 2020 
Order ID: 8395589091 
Not Shipped item : 157862123 - - Giggles Jolie Baby Bed (quantity 1) 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Aug 4th and till now the item mentioned above has not been shipped. 

Customer is chasing us for the order so we request you to expedite the Shipping or just cancel the item and refund the customer. 

Regards, 
Shakeeb