Subject: Re: Knet Refund/ On Validation Order 8396288862
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, [email-masked], anju john <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 15 Aug 2020 12:09:39 -0700 (MST)

Hi Team. 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, August 15, 2020 3:02:10 PM 
Subject: Knet Refund/ On Validation Order 8396288862 

Hi Team, 

Problem Statement: On Validation Order 
Order Date : Aug 8, 2020 
Order ID: [ callto:8397361841 | 8396288862 ] 
Hybris ticket ID : 03488060 

Issue Description: The order was on Aug 8, 2020 but hybris status showing that it is on validation as customer already payed and the customer is chasing as for his money. 

Regards, 
Ebrahim Hageb