Subject: Re: Knet Refund/ On Validation Order Order ID: 8397361841
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, [email-masked], [email-masked], escalations dxbteam <[email-masked]>
Date: Sat, 15 Aug 2020 11:55:37 -0700 (MST)

Hi Team, 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, August 15, 2020 12:16:39 PM 
Subject: Knet Refund/ On Validation Order Order ID: 8397361841 

Hi Team, 

Problem Statement: On Validation Order 
Order Date : Aug 14, 2020 
Order ID: 8397361841 
Hybris ticket ID : 03507028 

Issue Description: The order was on May 21, 2020 but hybris status showing that it is on validation as customer already payed and the customer is chasing as for his money. 

Regards, 
Ebrahim Hageb