Subject: Re: cancelled on validation refund issue ID 8396719415
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>, [email-masked], anju john <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 15 Aug 2020 11:01:43 -0700 (MST)

Hi Team, 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, August 13, 2020 5:35:05 PM 
Subject: cancelled on validation refund issue ID 1381179 

Problem Statement: Refund Not Processed 
Order Date : 10-Aug-2020 
Order ID:8396719415 
Ticket ID: 03486210 
Assistance Required: Need refund for customer. 

The order was placed on 10-Aug-2020 but the order got cancelled on validation and amount got captured but no refund follow on till now 
please do needful. 

Best regards 
Ammar Asif