Subject: RE: 8396274963 // KNET Refund Issue
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Malik Ismail <[email-masked]>, seeta.seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Lessin Kumar <[email-masked]>, Anju John <[email-masked]>
Date: Sat, 15 Aug 2020 14:43:37 +0000

Hi,

We have done the refund today

Original Transaction ID202022172321575
IP Address37.231.135.11Batch ID
Transaction Date/TimeSat Aug 15 17:43:06 AST 2020Post Date0815
Transaction ID202022898706817Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDGulf Bank of Kuwait
Card Number531329******5640Card ExpirationSep , 2020
Transaction Amount22.400Currency Code414
Merchant Track ID159685533100056008Result CodeCAPTURED
Host Response00Authorization Code548944
AVS ResponseCVD2 Validation Repsonse
Reference ID022898001035STAN ID634252
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Malik Ismail
Sent: Thursday, August 13, 2020 2:34 PM
To: seeta.seeta <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: 8396274963 // KNET Refund Issue

Hi Rashid,

FYA , please

Regards,
Malik
From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 13, 2020 2:54 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: 8396274963 // KNET Refund Issue

External email sender, please take precaution.
Hi Malik,

Can you please look into the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 13, 2020 3:15:50 PM
Subject: 8396274963  //  KNET Refund Issue

Hi Team,

Problem Statement; KNET Refund Issue
Order ID; 8396274963
Assistance Required; Need to update KNET Refund Ticket

Issue Description; Th order has been cancelled but refund not processed, so kindly upodate the KNET Refund Ticket ASAP.

Regards
Ataullah

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