Subject: RE: Refund: On validation cancelled - order id - 8396117400 and Hybris Ticket ID 03488013
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>
Date: Sat, 15 Aug 2020 12:58:44 +0000

Hi,

Hi,

We have done the refund on 9th August 2020

Original Transaction ID202022041416124
IP Address94.128.147.251Batch ID
Transaction Date/TimeSun Aug 09 15:48:05 AST 2020Post Date0809
Transaction ID202022261357257Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******9724Card ExpirationNov , 2020
Transaction Amount6.000Currency Code414
Merchant Track ID159678276300003733Result CodeCAPTURED
Host Response00Authorization Code421183
AVS ResponseCVD2 Validation Repsonse
Reference ID022298001735STAN ID614643
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Wednesday, August 12, 2020 4:55 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund: On validation cancelled - order id - 8396117400 and Hybris Ticket ID 03488013

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 7, 2020 3:37:05 PM
Subject: Refund: On validation cancelled - order id - 8396117400 and case id - 1359177

Hi Team,

With reference to order id - 8396117400 and Hybris Ticket ID 03488013 the amount has been captured however the order status is ON_VALIDATION_CANCELLED.

Please help us to process the refund for this order.

Thank you for your help.

Regards,
Manish

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