Subject: RE: KNET ON_VALIDATION_CANCELLED // 1367399 //8396274108
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ala Hamood <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>
Date: Sat, 15 Aug 2020 12:41:31 +0000

Hi,

We have done the refund today

Original Transaction ID202022177986642
IP Address37.231.135.11Batch ID
Transaction Date/TimeSat Aug 15 15:41:00 AST 2020Post Date0815
Transaction ID202022852369581Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDBoubyan Bank
Card Number470350******2733Card ExpirationOct , 2021
Transaction Amount63.210Currency Code414
Merchant Track ID159684397800022808Result CodeCAPTURED
Host Response00Authorization Code747077
AVS ResponseCVD2 Validation Repsonse
Reference ID022898000956STAN ID885102
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Wednesday, August 12, 2020 1:37 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ala Hamood <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: KNET ON_VALIDATION_CANCELLED // 1367399 //8396274108

External email sender, please take precaution.
Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Ala Hamood" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 10, 2020 2:24:48 PM
Subject: KNET ON_VALIDATION_CANCELLED  //  1367399 //8396274108

Hi Team

Problem Statement: ON_VALIDATION_CANCELLED Refund issue

Order Date :Aug 8, 2020
ticket id :03483044
Order ID: 8396274108
Total Price: 63.21
Identifier: KNET
Assistance Required: Need to check and refund

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is captured in Payment Transactions but the customer is demanding refund  so we request to check this your priority basis

Best Regards
Ala Aldin

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