Subject: RE: ON_VALIDATION_CANCELLED//1365713
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nitesh Singh <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Sat, 15 Aug 2020 11:50:03 +0000

Hi,

We have not found any realization for this order number.

Kindly provide us with details of deduction in customer bank statement to locate it in our records.

Thanks
Rashid

From: Shakeeb Arsalan
Sent: Wednesday, August 12, 2020 11:19 AM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nitesh Singh <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: ON_VALIDATION_CANCELLED//1365713

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 9, 2020 6:24:59 PM
Subject: ON_VALIDATION_CANCELLED//1365713

Hi Team,

With reference to order number: 8396336320, order was On_Validation_Cancelled and customer is complaining that they didn't received refund. Customer received a debit transaction number from bank: 022140008369

Order date: Aug 8, 2020
Payment mode: KNET
Ticket ID: No ticket created

Kindly look into this issue and do the needful.

Thanks,
Nitesh

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com