Subject: Knet refund issue case ID 1388174
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 14 Aug 2020 22:58:01 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : Aug 8, 2020 
Order ID:8396290329 
Tracking ID: na 
Assistance Required: Need refund for customer. 
Ticket ID on Hybris: 03487013 

The order was placed on Aug 8, 2020 but the order was cancelled on validation and money got deducted 

please do needful. 

Best regards 
Ammar Asif