Subject: ON_VALIDATION_CANCELLED // 8396694757 // 1370982
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Nitesh Singh <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked], [email-masked], escalations dxbteam <[email-masked]>
Date: Fri, 14 Aug 2020 11:27:59 -0700 (MST)

Hi Team, 

With reference to order # 8396694757 
The order is marked as on validation cancelled and customer claiming that the amount has been deducted under transaction ID: 022322010324-E0268301 
Amount KWD71.200 
Date: 2020-08-10 
Kindly check and do the needful. 

Regards, 
Fauzan 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 14 August, 2020 11:13:57 
Subject: ON_VALIDATION_CANCELLED // 8396694757 // 1370982 

Hi Team, 

With reference to order number: 8396694757, order was On_Validation_Cancelled and customer is complaining that they didn't received refund. 

Order date: Aug 10, 2020 
Payment mode: KNET 
Ticket ID: N/A 

Kindly look into this issue and do the needful. 

Thanks, 
Nitesh