Subject: Re: Refund done twice.
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Hemyar Nasser <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Fri, 14 Aug 2020 10:01:36 -0700 (MST)

Hi Hemyar, 

Please elaborate your concern do we have refunded two times or we have deducted the amount two times. 
If we have refunded two time ask customer to transfer the amount to Landmark account which we have already shared. And if we have deducted two time ask customer to raise objection request through his bank and share the transaction ID of the first deduction and the for the second one as well. 

Regards, 
Fauzan 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Friday, 14 August, 2020 05:46:06 
Subject: Refund done twice. 

Hi team 

Problem Statement: Refund done twice . 
Order Created:Mar 26, 2020 
Order Number:6472938099 
Tracking ID: 45759975026 
Assistance Required: Need urgent checking. 
Issue Description: the customer is complaining about refund, the refund done twice and now he said landmark withdraw money back. 

Regards 
Hemyar.