Subject: RE: Refund - On Validation: order id - 8396440613 Knet Refund
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>
Date: Fri, 14 Aug 2020 13:11:35 +0000

Hi,

Refund done on 11th August 2020

IP Address168.187.147.210Batch ID-1
Transaction Date/TimeTue Aug 11 17:19:31 AST 2020Post Date0811
Transaction ID202022427786315Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDAhli United Bank
Card Number537016******0274Card ExpirationJul , 2022
Transaction Amount37.160Currency Code414
Merchant Track ID159691744300082621Result CodeCAPTURED
Host Response00Authorization Code146116
AVS ResponseCVD2 Validation Repsonse
Reference ID022498001669STAN ID831977
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

Thanks
Rashid
From: Shakeeb Arsalan
Sent: Monday, August 10, 2020 6:45 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund - On Validation: order id - 8396440613 Knet Refund

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 10 August, 2020 17:22:08
Subject: Refund - On Validation: order id - 8396440613 and case id - 1364432

Hi Team,

With reference to order id - 8396440613 and Hybris ticket id - 03489005 the amount has been captured however the order status is ON_VALIDATION_CANCELLED.

Please help us to process the refund for this order.

Thank you for your help.

Regards,
Manish

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