Subject: RE: On_Validation_Cancelled//1361334
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Malik Ismail <[email-masked]>, seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>, Harish Thakor <[email-masked]>
Date: Fri, 14 Aug 2020 06:20:21 +0000

Hi,

Refund done on 9th August.

IP Address94.128.147.251Batch ID-1
Transaction Date/TimeSun Aug 09 15:48:05 AST 2020Post Date0809
Transaction ID202022261357257Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******9724Card ExpirationDec , 2020
Transaction Amount6.000Currency Code414
Merchant Track ID159678276300003733Result CodeCAPTURED
Host Response00Authorization Code421183
AVS ResponseCVD2 Validation Repsonse
Reference ID022298001735STAN ID614643
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Malik Ismail
Sent: Monday, August 10, 2020 7:52 AM
To: Seeta Seeta <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: On_Validation_Cancelled//1361334

Hi @Rashid Gafoor  Kaskar<mailto:[email-masked]>,

FYA , please.

8396117400 – Ticket 03488013

Regards,
Malik
From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 9, 2020 2:18 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Nitesh Singh <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: On_Validation_Cancelled//1361334

External email sender, please take precaution.
Hi Malik,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 9 August, 2020 10:48:22
Subject: On_Validation_Cancelled//1361334

Hi Team,

With reference to order number: 8396117400, order was On_Validation_Cancelled and customer is complaining that they didn't received refund.

Order date: Aug 7, 2020
Payment mode: KNET
Ticket ID: 03488013

Kindly look into this issue and do the needful.

Thanks,
Nitesh

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