Subject: bank transfer approval case ID 1380143
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 13 Aug 2020 19:32:58 -0700 (MST)

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 1380143 
Order Date : Aug 12, 2020 
Order ID: 8396962372 
Tracking ID : na 
Total Price : 3 kwd 
Issue Description : 
The order was placed on Aug 12, 2020 and and his order got cancelled and money was credited in his my credit account but he wants his money in his bank account. 

items detail: 
161268600 - - Quinn Safari Printed Round Trays with Cutout Handles – Set of 2 KWD3.00 

Case history : The customer reached out to us on 12 Aug 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 27/03/20 and this is his 2nd order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
ammar asif