Subject: Re: Bank Transfer - 6622871935
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 13 Aug 2020 05:36:57 -0700 (MST)

Hi Malik, 

Please assist regarding the following concern. 
it is pending for a long time. 

Regards 
Shakeeb 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, August 3, 2020 4:56:22 PM 
Subject: Bank Transfer - 6622871935 

Hi Team, 

Kindly assist in manual Bank transfer for the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, 2 August, 2020 22:59:56 
Subject: Re: Refund for Ticket ID 372668 

Dear team, 

Please find bank details from the customer: 

Bank name & branch : Saudi British Bank (SABB), Khalid Bin Waleed Road 
Account name : Muhammed Akhtar Chaudhry 
Account number : 048-022909-101 
IBAN number : SA9445000000048022909101 
Type of Account : Current Account 

Kindly escalate to get the refund processed. 

Regards, 
Nikhil. 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 1 August, 2020 16:03:58 
Subject: Re: Refund for Ticket ID 372668 

Hi Nikhil, 

Please ask the customer for his bank details, so we can share with the finance to process the refund from their end. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, 1 August, 2020 15:18:14 
Subject: Refund for Ticket ID 372668 

Dear Team, 

With regards to Order ID 6622871935, Jita team (REL-105437) is saying as the order is 2 yrs old the refund is not possible from back end. They are asking to get the refund processed manually from the finance team. 

Please find attached screenshot for your reference. Kindly assist. 

Regards, 
Nikhil.